Terms of Service

Please read these terms and conditions carefully before using BrandVault Marketing Agency's website and services.

Last Updated: January 15, 2025

1. Acceptance of Terms

By accessing and using BrandVault Marketing Agency's website located at brandvault.company and any related services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, you must not use our website or services. These terms constitute a legally binding agreement between you and BrandVault Marketing Agency, a company registered in the Philippines.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes indicates your acceptance of the new terms.

2. Website Use

You may use our website for lawful purposes only. You agree not to use the website in any way that could damage, disable, overburden, or impair our servers or networks. You may not attempt to gain unauthorized access to any part of the website.

When using our website, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Our website includes interactive tools such as the Marketing Needs Finder and ROI Calculator. These tools are for informational purposes only and should not be considered as professional advice. Always consult with our team for personalized marketing strategies.

3. User Accounts

To access certain features of our website, you may be required to create an account. When creating an account, you must provide accurate, current, and complete information. You are responsible for updating this information to keep it accurate.

You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms.

You may close your account at any time by contacting us at [email protected]. We may also close accounts that have been inactive for more than 12 months.

4. Intellectual Property

All content on this website, including text, graphics, logos, images, software, and digital downloads, is the property of BrandVault Marketing Agency and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our material without our express written consent.

The BrandVault name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of BrandVault Marketing Agency. You may not use these marks without our prior written permission.

5. Marketing Services

BrandVault Marketing Agency provides comprehensive digital marketing services including but not limited to SEO, PPC advertising, content marketing, social media management, and web design. All services are subject to separate agreements and proposals.

Service proposals and quotes are valid for 30 days from the date of issuance. All marketing strategies and campaigns will be developed in accordance with applicable advertising standards and regulations in the Philippines and internationally.

We strive to deliver high-quality services, but we cannot guarantee specific results such as search engine rankings or conversion rates. Marketing performance depends on various factors including market conditions, competition, and client implementation.

6. Payment Terms

Payment terms for our marketing services are specified in individual service agreements. Generally, we require a 50% deposit before project commencement, with the balance due upon project completion or monthly for ongoing services.

Late payments may incur a 2% monthly service charge. All fees are exclusive of taxes, which will be added as applicable. Refunds are provided according to the specific terms outlined in each service agreement.

For clients using our ROI calculator and marketing tools, these are provided as estimates only. Actual marketing performance and costs may vary significantly from projections.

7. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in our Privacy Policy. For detailed information, please review our Privacy Policy.

8. Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, BrandVault Marketing Agency excludes all representations, warranties, obligations, and liabilities arising out of or in connection with the information provided.

We do not warrant that the website will be constantly available or error-free. We reserve the right to modify, suspend, or discontinue any part of the website at any time without notice. While we strive for accuracy, we cannot guarantee that all information is error-free or complete.

Marketing advice and strategies provided through our website or services are for informational purposes only. You should consult with qualified professionals for specific business decisions. Results from marketing campaigns depend on various factors beyond our control.

9. Limitation of Liability

In no event shall BrandVault Marketing Agency, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your use of the website or services.

Our total liability to you for all damages, losses, and causes of action shall not exceed the amount paid by you to BrandVault Marketing Agency for the specific service giving rise to the claim in the 12 months preceding the claim.

These limitations apply regardless of the theory of liability and survive any termination or expiration of these terms or your use of the website.

10. Termination

We may terminate or suspend your account and access to our website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service.

Upon termination, your right to use the website will cease immediately. All provisions of these terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

If you wish to terminate your account, you may simply discontinue using the website and contact us to request account closure. We will delete your account information in accordance with our Privacy Policy.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Negros Occidental, Philippines.

If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision will not constitute a waiver of enforcement.

These terms constitute the entire agreement between you and BrandVault Marketing Agency regarding the use of our website and supersede all prior or contemporaneous agreements.

12. Contact Information

If you have any questions about these Terms of Service, please contact us using the information below. We will respond to your inquiry within 3-5 business days.

BrandVault Marketing Agency

27 Lacson St, Bacolod, 6100 Negros Occidental, Philippines
+63 34 435 3277
Monday - Friday: 9:00 AM - 6:00 PM (PHT)

© 2025 BrandVault Marketing Agency. All rights reserved.